Mafia Terms, Account Rules and Eligibility

Terms and Conditions at Online Casino Mafia

Playing at Online Casino Mafia means accepting our General Terms and Conditions, currently version 1.12, last updated on 19 August 2026. The English version of these terms is the binding one — any translation is offered purely for convenience, and account holders confirm their English is sufficient to understand the terms in full. The agreement also folds in our Privacy Notice, Cookie Notice and the specific terms of any bonus or promotion, which take precedence over the general terms if the two conflict.

We require customers to be 18 or older, and anyone under that age must leave the website immediately. We take responsibility for verifying age, and any winnings earned by an underage player are cancelled. We also apply a strict one-account rule: one account per person, household, address, phone number, email and IP address. Opening a second account triggers serious consequences for everything done through it.

Prohibited Conduct

Duplicate accounts have every action voided, any promotions cancelled, any winnings reversed — including processed withdrawals owed back to us — and the account closed permanently with no option to reopen. Selling, transferring, pledging or gifting an account, along with any winnings, deposits or rights attached to it, is also prohibited and treated as null and void.

Key Figures in Our Terms

A handful of concrete numbers sit at the centre of our terms, covering eligibility, deposits and the bonus clauses attached to deposit bonuses and free spins.

Together these figures mean a deposit as small as €10 can be used right away, but any funds — bonus or not — must clear the minimum rollover before a withdrawal request is accepted, and bonus balances carry their own wagering clock on top.

Bonus Clauses and Account Conditions

Beyond the headline figures, several clauses govern how bonuses and accounts work in practice, and anyone claiming an offer from our bonus terms should read them before opting in.

• One bonus offer per person, family, household address, phone number and shared or personal IP address.
• The real money balance is wagered first; the bonus balance is only wagered once the real balance is fully used.
• Trying to withdraw before wagering is met voids the bonus balance and all winnings derived from it.
• Once wagering is fully met, bonus funds and derived winnings move to the real money wallet under standard withdrawal rules.
• Identity documents, proof of residence and proof of payment method ownership must be submitted within 30 days of our request, or payment may be withheld and the account suspended.
• Refunds are generally not offered once a deposit, or its associated bonus, has been used to place a bet.

Eligibility and Dispute Handling

We exclude residents of a defined list of jurisdictions — 24 in total — from registering or adding funds, and this list may change at our sole discretion with updates published on the website. Anyone registering from an excluded jurisdiction is also barred from taking part in promotions, regardless of how the account was opened.

Game results are generated by a Random Number Generator, and where an on-screen result differs from the server record, the server result is treated as sole and sufficient evidence. We review betting activity periodically, and strategies that exploit software bugs, loopholes or minimal-risk patterns can lead to voided winnings, blocked promotions or account closure. These checks sit alongside the identity and payment reviews described on our deposits page.

If a disagreement arises over a bet, a bonus or a withdrawal, our first step is customer service by email, with escalation to other departments if the matter isn't resolved immediately. A detailed written complaint should include the account username, full registered name, the registered email address and the specific dates and times involved. Our decision on eligibility, fair play and wagering calculations is final.